THE QUALITY ASSURANCE POLICY OF THE CENTRE FOR TOURISM TRAINING, FACULTY OF GEOGRAPHY, BABES-BOLYAI UNIVERSITY
SILVIA IRIMIEA1, ADRIANA ŞERBAN2 1 Babeş-Bolyai University, Faculty of Geography, Centre for Tourism Training, 400006 Cluj-Napoca, Romania, e-mail: s_irimia@yahoo.com. 2 Babeş-Bolyai University, Centre for University Development and Quality Management, 400376 Cluj-Napoca, Romania, e-mail: adriana.serban@ubbcluj.ro.
ABSTRACT. – The Quality Assurance Policy of the Centre for Tourism Training, Faculty of Geography, Babeș-Bolyai University. The quality assurance (QA) process is a very important aspect in the field of education – including Vocational Education and Training (VET) – where notions like client, market, management, strategy, competitiveness are more and more present. In spite of the minor place it holds in the national educational system, the Romanian VET is centralised, highly regulated and aligned with the EC VET recommendations and directives. The Centre for Tourism Training (CTT) of the Faculty of Geography, Babeş-Bolyai University, Cluj-Napoca, Romania is functioning under the auspices of both the university and the National Authority for Qualifications and it conducted an empirical quality assurance policy until 2012. The year 2012 opened up new perspectives on quality assurance issues and policies for the Centre for Tourism Training once it applied for a Leonardo da Vinci partnership project titled ”Towards the Reciprocal Recognition of Quality Assurance Systems in VET for Tourism”. The paper presents the challenges that CTT faces concerning the QA activity, the roadmap to setting up a QA system for the partner institutions in the project, and the achievements regarding the improvement of the QA process.